New 5th Wheel!

We finally found out our gate for the next few years and were able to upgrade. We got a Keystone Montana 3950BR and love it!

Still moving in and out is a little chaotic. Hopefully we will be able to post more frequently (heard that before I know) in the near future.

By the way, posted this from my phone so I hope it looks ok.

VW TDI Petition

So the EPA is going attempting to fine VW more than my TDI cost new for each vehicle, plus ridiculous amounts for each day and other items. Yet, massive plants and industries, including airlines, emit ridiculous amounts of NOx and are regularly grandfathered in their pollution. 

How about we get some figures from the EPA so we can point see whether their interests are on behalf of the public or more political in nature...

http://wh.gov/iGZaS

"Enter a judgment that VW is liable to the United States for civil penalties for each
violation of Section 203(a) of the Act, and assess civil penalties against VW as follows:
i. up to $32,500 per 2.0L Subject Vehicle and 3.0L Subject Vehicle for each
violation occurring before January 13, 2009, and up to $37,500 per 2.0L
Subject Vehicle and 3.0L Subject Vehicle for each violation occurring on or
after January 13, 2009 for violations of Section 203(a)(1) of the Act;
ii. up to $32,500 per 2.0L Subject Vehicle and 3.0L Subject Vehicle for each
violation occurring before January 13, 2009, and up to $37,500 per 2.0L
Subject Vehicle and 3.0L Subject Vehicle for each violation occurring on or
after January 13, 2009 for violations of Section 203(a)(3)(A) of the Act;
2:16-cv-10006-LJM-MJH Doc # 1 Filed 01/04/16 Pg 27 of 31 Pg ID 27
28
iii. up to $2,750 per “defeat device” per 2.0L Subject Vehicle and 3.0L Subject
Vehicle for each violation occurring before January 13, 2009, and up to
$3,750 per “defeat device” per 2.0L Subject Vehicle and 3.0L Subject
Vehicle for each violation occurring on or after January 13, 2009 for
violations of Section 203(a)(3)(B) of the Act; and
iv. up to $32,500 per day of violation occurring before January 13, 2009, and up
 to $37,500 per day of violation occurring on or after January 13, 2009 for
 violations of Section 203(a)(2) of the Act."

Ford's Response to my Contact after 30+ days at Arrow Ford

Here is the response that I received from Ford Motor Company, well after requested response time and after I had already sent a final notification to Ford. This was after the issue immediately continued after spending over a month at Arrow Ford, a Ford labeled dealership that I had attempted to take all of my business too even though I moved all over the US. The dealership I purchased my first vehicle from and made maintenance visits during vacations/holiday trips home. They also failed to keep a customer. In fact, they never responded at all.

The black blocks are redacted information (names, case number).

So, they regret my concerns, that REALLY makes me feel better. Adding to the comfort is the fact that they BELIEVE my experience is far from typical. If that were true, would you not be able to support the RARE case that your product does have issues, especially warranty problems?

And, they are unable to reimburse for repairs and misdiagnosis. Let me explain that... The original diagnosis was a failing fan clutch. It smelled like a bad diagnostics based on my experience, but I reluctantly agreed thinking that if I show an attempt to resolve this, we can get through the issues. WHAT A MISTAKE!!! Surging occurred immediately on the drive home from the dealership. And no, I did not immediately take it back, another mistake. I should have left that pile of crap at the dealership every time I heard the engine surge and just not moved as required by my job. Unfortunately, I had to move half way across the country and needed a tow vehicle. These problems had already seriously crushed moving plans. Not to mention a whole lot of camping trips that had to be cancelled, disappointing the kids. What does it mean 'unable to pay' anyways? I was getting dividends as a stock holder from Ford before I ditched the investment in a company that does not value it's customers. Perhaps they were 'unable' to pay because the $1billion dividend payments in an attempt to revitalize their investors. Oh wait, that seems to not be working either. I have an idea...Maybe your investors are leaving because your customers aren't the focus.

So, to summarize according to Ford; this is not typical and we are unable to pay you an insignificant sum of money to attempt to retain a customer. Seems kind of like a four letter response to me. 

Did I mention I am now a Chevrolet owner and get better mileage?

Ford Lost a Loyal Customer

I guess you could say Ford won the battle since I decided to not spend the next few months with legal action. They responded a few weeks late to the previous letter and have yet to respond to the most recent. Regardless of how they acted during the bailouts, I cannot support a company that shows no concern for customers and shareholders. I sold all my Ford stock and now have a Chevy. I should thank Ford I suppose, I have a truck with essentially the same capabilities, but it rides smoother, quieter, and is over 30% more efficient. I will continue to share more of Ford's ridiculous customer service that I experienced so all can see how they handle customer issues.