Still no news on the F-450. I realized this weekend after reading a complaint from a Ford dealership regarding Ford's advertising of non-Ford collision centers, that perhaps dealerships also feel some of Ford Motor Company's poor customer service. So, I decided that I would give the dealership with the largest piece of history on the vehicle a chance to respond and potentially save some customer relationships.
The letter was delivered to the general manager today which included a cover letter with a brief history and the letter delivered to Ford. Time will tell if Ford or its dealerships will take ownership of the issues and stand by their products.
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